Shipping policy

Shipping Policy – Glow Theory

At Glow Theory, we’re committed to delivering your skincare products safely and as quickly as possible.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped and you’ll receive a confirmation email with tracking details.

Shipping Time

Estimated delivery times vary by location:

• United States: 5–10 business days

• International Orders: 7–15 business days

Please note that delivery times may vary due to customs, carrier delays, or peak seasons.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. Any applicable customs or import fees are the responsibility of the customer.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Incorrect Address

Please ensure your shipping address is accurate at checkout. Glow Theory is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed or appears lost, please contact our support team and we’ll be happy to assist you.

Contact Us

For any shipping-related questions, reach out to us at support@glowtheory.com